Last updated: 17 September 2026
This Privacy Policy explains how 多楽贸易有限公司 ("we", "us" or "our"), operating under the brand name dogclothesraincoat, collects, uses, stores and protects personal data when you visit or purchase from dogclothesraincoat.co.uk (the "Website"). Our correspondence address is: 香港元朗区新界元朗西菁街366号.
1. Who is responsible for your personal data
We are the data user responsible for personal data collected through this Website. For privacy questions, requests to access or correct personal data, or complaints, contact us at xiaoer321@126.com.
2. Personal data we collect
Depending on how you use the Website, we may collect your name, billing and delivery address, email address, telephone number, order and transaction details, messages you send us, account information, and technical information such as IP address, browser, device and Website activity. We do not intentionally collect sensitive personal data unless you provide it and it is reasonably necessary for a specific request.
3. How we use personal data
We use personal data to process and fulfil orders, take payments, arrange delivery, provide customer support, communicate about orders, prevent fraud and misuse, maintain and improve the Website, comply with legal obligations, and send marketing communications where permitted and where you have provided any consent required by law. You can opt out of marketing at any time by using the unsubscribe link or contacting us.
4. Shopify and service providers
Our online store is hosted and supported by Shopify. We may share the personal data needed for a particular purpose with payment processors, delivery and fulfilment providers, customer-support providers, email or marketing providers, analytics providers, fraud-prevention providers, and professional advisers. These providers may process data outside Hong Kong. We require appropriate confidentiality and security protections and only disclose data that is reasonably necessary for the relevant purpose.
5. Cookies and similar technologies
We and our service providers may use cookies and similar technologies to keep the Website working, remember preferences, understand Website usage, measure performance, and support marketing where enabled. You can manage cookies through your browser and any cookie controls made available on the Website. Disabling certain cookies may affect Website functionality.
6. Retention and security
We retain personal data only for as long as reasonably necessary for the purposes described in this Policy, including order fulfilment, customer service, accounting, dispute resolution and legal compliance. We use reasonable administrative, technical and organisational safeguards, but no internet transmission or storage system can be guaranteed to be completely secure.
7. Your rights under Hong Kong law
Subject to applicable legal exemptions, the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong gives individuals rights to request access to and correction of their personal data. To make a request, email xiaoer321@126.com with enough information for us to identify the relevant records. We may need to verify your identity and may charge a fee permitted by law for a data access request. You may also contact the Privacy Commissioner for Personal Data in Hong Kong if you have a concern about our handling of personal data.
8. Children
The Website is not directed at children. Please do not provide personal data unless you are legally able to do so or a parent or guardian is involved.
9. Changes to this Policy
We may update this Policy when our practices, services or legal obligations change. The updated version will be posted on this page with a new effective date.
10. Governing law
This Privacy Policy is governed by the laws of the Hong Kong Special Administrative Region. We will handle personal data in accordance with applicable Hong Kong laws and regulations, including the Personal Data (Privacy) Ordinance (Cap. 486), as applicable to our business and the relevant processing.
Important: Please review this Policy regularly so that it accurately reflects your actual advertising, analytics, customer-support, payment and fulfilment services. Consider having it reviewed by a Hong Kong-qualified lawyer.